Returns & Exchanges

At to brew, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a change of heart or a defective product, our team is committed to making your return process seamless and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.

• 2.
  Prepare the Package

  Securely pack your items in their original boxes, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.