Frequently Asked Questions
Everything you need to know about your to brew experience.
What shipping options do you offer?
We offer standard and expedited shipping across the country. Standard shipping typically takes 3-5 business days, while expedited orders arrive within 1-2 business days.
Can I return an item if I am not satisfied?
Yes, we accept returns within 30 days of purchase. Items must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.
Do you offer international shipping?
Currently, we only ship within the domestic United States, but we are working hard to expand our reach to international customers soon.
Are your products covered by a warranty?
Most of our hardware and accessories come with a one-year limited warranty against manufacturing defects. Consumable items are excluded.